A SMARTER BUSINESS
A SMARTER PLANET
IBM Service Request (SR)
The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online. You can use SR to report problems on your supported IBM products.
Click here to explore ITIL / E-Tom service management approaches
Explore IBM's MAXIMO demo with a few and simple scenarios
Explore IBM MAXIMO Inventory Insight demo for Inventory Analysis and Optimization, including a few and simple scenarios
The IBM Maximo Information Center (Documentation Central) contains all of the product documentation, including quick start guides, product user guides, release notes, and installation guides.
IBM Information Center for Maximo
The IBM Support Portal is a central entry point into all support offerings and provides information and support resources for your products. Visit the Support Portal to review and access Tech Alerts, Downloads, Tools, Support Content and other resources
IBM Support Portal for Maximo
Maximo Support Resources (applications)
Maximo Support Resources (Configuration & Architecture)
Maximo Asset Management Support Resources (add-ons)
The Release Notes detail important information, known limitations, new features, and changes to IBM products.
Product, Fixpack, and Interim Fix Release Notes for Maximo
The support compatibility matrix provides information related to your supported products and the supported platforms/compatible products.
Product Compatibility Matrix for Maximo
The End Of Support (EOS) announcements and supported version information provides content about supported versions, what versions that no longer have support, and when current versions will end support.
End Of Support Announcements and Supported Version Information for Maximo
What Out of the Box Reports are delivered in Release 7.5?
MAXIMO Report Booklet
MAXIMO IBM Forums
One of the most populer and common knowledge center platform for MAXIMO : MAXIMO times
MAXIMO Utilities Working Group - The Most Active and Powerfull User Group Of MAXIMO
Take a look at IBM's simple use cases IT sevice management
SmartCloud Control Desk Support Resources